ALL THE DETAILS

We want you to love what you ordered and totally get when things don't work out. If something isn’t quite right, you can return unworn, unwashed items with tags still attached within 30 days of delivery for store credit or a refund to your original payment method.

Our full return policy can be found here.

If something isn’t quite right, you can return unworn, unwashed items with tags still attached within 30 days of delivery for store credit.

To start a return, please make sure your items meet our Return Conditions below. If all conditions are met, simply go through our Return Portal HERE.

• If you purchased Return Coverage at checkout, your return shipping is on us 💌
  
• If return coverage is not purchased, the cost of return shipping is the customer’s responsibility.
  
• For local customers, you can also choose the “Drop Return Off” option inside the portal (please note: this must still be processed through the portal before drop-off).
  
  ***IMPORTANT: Returns are delivered to our UPS mailbox, so please do not hand-deliver packages to the UPS Store directly. Packages must be mailed using the return label provided.
  

Once we receive your return, we’ll process your store credit in the form of a gift card within 5 business days. You will receive communication through email once this has been completed.

You can read our full return policy here.

All returns must meet the following conditions.

Eligible Items Must Be:

• Unworn, unwashed, and in original condition
• Tags still attached
• Returned within your 30-day window

Not Eligible for Return (and why):

• Clearance/final sale items → priced at their best for you, but always final.
• Jewelry, hats, hair accessories, bodysuits → for hygiene reasons, these are yours to keep.
• Gift cards → These never expire, so you can shop whenever you’re ready!
• Items with stains, odors, deodorant marks, or visible wear → this protects you by ensuring every customer receives brand-new pieces.

We’re here to make sure you always feel confident shopping with us, so returns are simple, seamless, and stress-free.

Once we receive your return, we’ll process your store credit in the form of a gift card within 5 business days. You will receive your unique gift card code via email.

We want to make sure returns are fair and simple for everyone. If an item arrives back to us that doesn’t meet our return conditions (like being worn, washed, missing tags, or past the 30 day return window), we’ll reach out to let you know. In that case, the item can be shipped back to you at your expense.

We know things happen, so if you’re unsure whether your item qualifies, just send us a quick message before mailing it back, and we’ll clarify any questions you have.

Because our quantities are limited and items tend to go quickly, we aren't able to hold items for exchanges. But don't worry, once your return is processed, you can choose to receive a gift card that you can use toward your preferred item.